What the Olander team learns on calls and threads, attached to the buyer so the next person picks it up.
Wants pricing on 1/2-13 Grade 8 at 2k, 5k and 10k breaks. Current supplier is six weeks out.
Reese Lindqvist, inside sales 48m ago
Called receiving: the sample box landed Tuesday. QC is checking thread fit on the M10s.
Avery Reyes, territory manager 3h ago
Buyer is out until Monday. Plant manager says the VMI trial is the decider.
Sutton Takeda, customer service 7h ago
Asked for AS9100 cert copies and lot traceability. Sent both.
Reese Lindqvist, inside sales 22h ago
Prefers email over calls. Wants one consolidated monthly invoice.
Avery Reyes, territory manager yesterday
First PO in. Set up the kanban bins on line 2, reorder point at 40%.
Sutton Takeda, customer service 2d ago
Needs self-clinching nuts we do not stock. Quoted an equivalent, waiting on engineering.
Reese Lindqvist, inside sales 3d ago
Freight terms were the blocker. Offered FOB Sunnyvale with free delivery over $1,500.
Avery Reyes, territory manager 4d ago
Referred us to the Boise plant as well. Separate buyer, same parent.
Sutton Takeda, customer service 6d ago
Walked the line with their maintenance lead. Three bin locations, roughly 140 SKUs.
Reese Lindqvist, inside sales 8d ago
Notes stay with the buyer across stages, so a sample follow-up or a quote call starts from what was already said.