Customers

Repeat business is most of the shop. Who orders, how often they come back, and who has gone quiet.

Active customers, 90 days: 1,146+6%
Repeat customers: 64%+3 pts
Lapsed, 4 to 24 months quiet: 612-8%
Won back since launch: 86+22%

How often each product is reordered

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Business cards168 days
Marketing materials64 days
Posters & display212 days
Labels & packaging88 days
Stationery190 days

Median days between paid invoices for the same customer and category.

Due for a reorder

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Elliot Sorensen
Postcards, Shevlin Hills HOA
50d late
Robin Ruiz
Postcards, Deschutes Valley Vet
41d late
Cameron Anders
Flyers, Sunriver Home Rentals
40d late
Shea Calloway
Hang tags, Cold Springs Kombucha
36d late
Sydney Zhou
Booklets, Pioneer Park Dental
33d late

New customers who reorder

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123456Joined 6 mo ago18%33%41%56%64%73%Joined 5 mo ago22%31%45%54%68%Joined 4 mo ago26%34%43%58%Joined 3 mo ago24%38%47%Joined 2 mo ago28%36%Joined 1 mo ago26%

Months after the first order. Read across: how many of that month's new customers have ordered again.

Business accounts

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Customer	Usually orders	Orders, 12 mo	Lifetime	Last order	Status
Blake Ross Copper Kettle Catering, 16 yrs	Hang tagsabout every 3 months	4	$33,730	4 months ago	Due for reorder
Sam Lindqvist Lookout Dental Arts, 16 yrs	Flyersabout every 2 months	6	$32,270	21 days ago	Active
Parker Lind Riverside Auto Care, 16 yrs	Premium business cardsabout every 6 months	2	$30,490	5 months ago	Lapsed
Avery Valdez Marshall Street Fitness, 17 yrs	Tri-fold brochuresabout every 2 months	6	$29,010	29 days ago	Active
Finley Vance Drake Park Optometry, 18 yrs	Cotton business cardsabout every 5 months	3	$27,130	4 months ago	Lapsed
Elliot Stroud Bend Boulder Gym, 14 yrs	Foam board displaysabout every 6 months	2	$25,405	3 months ago	Active
Remy Ferreira Silver Sage Senior Living, 13 yrs	Notepadsabout every 6 months	2	$24,460	12 days ago	Active
Rory Ward Highline Realty Group, 10 yrs	Foam board displaysabout every 8 months	2	$23,710	11 months ago	Lapsed
Tatum Calloway Two Rivers Physical Therapy, 12 yrs	Postersabout every 8 months	2	$22,940	28 days ago	Active
Arden Ward Tetherow Events, 13 yrs	Tri-fold brochuresabout every 2 months	7	$22,680	27 days ago	Active
Quinn Moreau Big Sky Bike Shop, 16 yrs	Flyersabout every 2 months	6	$22,445	51 days ago	Active
Elliot Quintero Hollinshead Farms, 8 yrs	Postcardsabout every 2 months	6	$21,620	47 days ago	Active
Dakota Simmons Timberline Chiropractic, 14 yrs	Postersabout every 8 months	2	$21,340	8 months ago	Lapsed
Dakota Moreau Wild Juniper Spa, 18 yrs	Sticker sheetsabout every 3 months	3	$20,925	4 months ago	Due for reorder
Robin Ruiz Deschutes Valley Vet, 17 yrs	Postcardsabout every 2 months	7	$20,420	4 months ago	Due for reorder
Kai Osei Quartz Mountain Realty, 18 yrs	Envelopesabout every 6 months	2	$20,200	3 months ago	Active
Tatum Vance Rimrock Accounting, 12 yrs	Notepadsabout every 7 months	2	$19,650	22 days ago	Active
Tatum Osei Arbor Lane Preschool, 18 yrs	Cotton business cardsabout every 6 months	2	$19,150	5 months ago	Lapsed
Sage Reyes Sparrow Street Books, 9 yrs	Premium business cardsabout every 5 months	3	$18,960	3 months ago	Active
Arden Mensah Canyon Edge Outfitters, 11 yrs	Sticker sheetsabout every 3 months	2	$18,770	6 months ago	Lapsed